"Business Communication: Putting Theory into Practice" is your comprehensive guide to mastering the art of effective communication in the modern workplace. This course blends theoretical foundations with practical applications, ensuring you’re equipped to navigate the complexities of business communication. You’ll explore everything from the basics of communication models to the intricacies of writing business letters, crafting reports, and delivering impactful presentations. The course also covers essential digital communication skills, such as email etiquette, managing social media, and using visual communication tools effectively. Whether you’re looking to enhance your interpersonal skills, improve your writing, or become a confident presenter, this course offers the tools and insights you need to succeed in any business environment. Transform your communication skills and become a business leader—enrol today!

What you will learn:

At the end of this course, the learner should be able to:

• Define communication processes and identify barriers to effective communication.
• Compare and contrast different organisational structures and their impact on communication.
• Explain the importance of interpersonal communication and identify key skills for building relationships.
• Discuss the role of digital literacy and tools in modern business communication.
• Write clear and professional content for both digital and print media.
• Compose various types of business letters for internal and external communication.
• Create effective meeting notices, agendas, minutes, and reports.
• Apply best practices in editing, formatting, and avoiding plagiarism in business writing.
• Utilise visual communication tools to enhance business messages.
• Conduct effective verbal communication in meetings, presentations, and customer interactions.
• Navigate challenging workplace conversations, including conflict resolution and feedback.
• Prepare a professional CV, cover letter, and master the job interview process.

Course Content:

Unit 1: The fundamentals of communication

Unit 2: Communication in the organisational context

Unit 3: Interpersonal communication

Unit 4: Digital business communication

Unit 5: Writing for digital and print

Unit 6: Writing business letters

Unit 7: Administrative and report writing

Unit 8: Language and editing

Unit 9: Visual communication

Unit 10: Verbal communication

Unit 11: Navigating workplace conversations

Unit 12: CVs, job applications and interviews

Note: The e-course book for this course is “Business Communication – Putting Theory into Practice” published by Edge Learning Media, 978-1-4327-0059-1.

Who Should Attend:

• Business professionals and managers seeking to enhance their communication skills.
• Entrepreneurs and team leaders aiming to improve workplace communication and collaboration.
• Individuals preparing to enter or advance in the business world, looking to refine their communication expertise.

Entry Requirements:

There are no entry requirements for this course.

Course Structure:

This course is only available in an online learning format. The course includes learning activities, videos and quizzes.

Assessments:

Learners will need to complete the online quiz for this course.

Accreditation:

This course is not accredited. This course is pitched at NQF Level 6.

Certification:

 A Certificate of Successful Completion will be issued upon completion of the course.

Duration:

Total Duration: 51 hours / 1 - 2 weeks per unit
Course Access: 24 weeks in total / 6 months