Course Overview:
This course enables you to understand the process of debt review from start to finish. Debt review has a major impact on a credit provider, and it is important that you understand exactly how the 60-day process should work, and how to communicate with debt counsellors and participate in good faith in the process.

What you will learn:
At the end of this course, the learner should be able to:

• Understand the aims of the NCA;
• Given an overview of the debt review process;
• Identify the Task Team Guidelines and their purpose;
• Understand reckless lending;
• Explain the credit provider’s role in combatting over-indebtedness in SA;
• Understand the role of the debt counsellor in the consultation with the consumer;
• Communicate effectively with debt counsellors in the debt review process;
• Check and understand an over- indebtedness assessment;
• Understand how debt counsellors make a determination of reckless credit;
• Deal with terminations, withdrawals and transfers in debt review;
• Draft consent orders for the NCT; and
• Monitor a consumer’s repayments and manage their account accordingly.

Course Content:

• Module 1: Overview of Debt Review Legislation
• Module 2: Credit Provider’s Commitment
• Module 3: Understanding Over- Indebtedness and the Process
• Module 4: Form 17 to the Proposal
• Module 5: End of the 60-Day Process and the Court
• Module 6: Monitoring and Statements

Who Should Attend:

• Any learner employed by a credit provider.

Entry Requirements:
Not applicable


Assessments:
Learners are required to complete an online quiz and achieve a mark of 80% to complete the course successfully.


Accreditation:
This programme not accredited.


Certification:
A Certificate of Successful Completion will be issued upon successful attendance of this training programme and the knowledge questionnaire.