Course Overview:

In this advanced short course, we provide an in-depth exploration of the debt review process in terms of industry practice and the Task Team Guidelines. From the application for debt review with a Form 16 to rehabilitation, the entire process is explained.

We explain how a debt counsellor should process an application for debt review and what the consultation with the consumer entails. This includes how the debt counsellor should understand the needs of the consumer (considering LSM groupings in South Africa) and how he/she should manage this consultation.

The next step is described in detail and provides insights into how to make a reckless credit determination with practical examples, calculating a re-payment plan proposal, and using the DCRS. Withdrawals and transfers are explained, as well as terminations in terms of the NCAA. The role of the NCT and the Magistrates’ Courts are also explored. Learners can also expect to gain clarity on after care and the importance of monitoring repayments, as well as a debt counsellor’s responsibility in NCR compliance and reporting.

Note: This short course does not replace the NCR’s Debt Counselling Programme and cannot be used to register as a debt counsellor with the NCR. This is a refresher training programme for existing registered debt counsellors.


What you will learn:
At the end of this course, the learner should be able to: 

• Apply the debt counselling process in line with legislation and industry standards;
• Understand the court processes in debt counselling; and
• Complete the administrative tasks related to debt counselling.

Course Content:

• Section 1: Overview of Debt Review
• Section 2: The Application for Debt Review
• Section 3: The Next Steps
• Section 4: End of the 60-Day Process
• Section 5: After Care

Who Should Attend:

• Already registered debt counsellors who have completed the NCR debt counselling programme and need to ensure that they are up to date with industry and legislative changes relating to the implementation of the debt counselling process since their first training programme.
• Administrators working in a debt counselling business who require a good understanding of the debt counselling process.

Entry Requirements:
There are no entry requirements for this course.


Assessments:
Learners are required to complete an online quiz and achieve a mark of 80% to complete the course successfully.


Accreditation:
This short course is not accredited.


Certification:
Learners will be issued with a Certificate of Successful Completion.