Welcome on this learning programme!

This online course on Negotiation Skills is designed for professionals engaging in negotiations with diverse stakeholders. It covers essential concepts such as negotiation approaches, process steps, major tactics, and the impact of cultural differences. Whether you're a seasoned negotiator or new to the field, this course equips you with the knowledge and strategies needed to navigate successful negotiations in various contexts.

What you will learn:

At the end of this course, the learner should be able to:

• Define negotiation.
• Discuss the different approaches to negotiation.
• Outline the different aspects of negotiation.
• Illustrate the negotiation process.
• Identify the major tactics that can be incorporated in the negotiation process.
• Discuss the role of post-negotiation action in the negotiation.
• Discuss the role of cultural differences in negotiations.

Course Content:

• Key terms
• What is negotiation?
• Approaches to negotiation
• Aspects of negotiation
• The negotiation process
• Negotiation tactics
• Post-negotiation actions
• Cultural differences in negotiations

Note: The course content is extracted from the e-course book titled “Fundamentals of Procurement and Supply Chain Management” published by Edge Learning Media, ISBN 978-1-77612-362-9.

Who Should Attend:

Any individual that wants to learn more about negotiation skills and how negotiation process is applied in a workplace.

Entry Requirements:

There are no entry requirements for this course.

Course Structure:

This course is only available in an online learning format. The course includes learning activities, videos and quizzes.

Assessments:

Learners will need to complete the online quiz for this course.

Accreditation:

This course is not accredited.

Certification:

 A Certificate of Successful Completion will be issued upon completion of the course.

Duration:

2 - 4 weeks